quality

In January, Laura Gomez — a content specialist with Ricoma Embroidery Machines — called out a few embroidery trends she saw in 2017 that she expects to last throughout this year: embroidery on denim, embroidered baseball caps and Instagram-ready embroidered sun hats for women.

“March Madness” might be a timely basketball term right now, but rolling from the first quarter of the year into spring and summer can be its own source of madness for many businesses. Often problems arise when customers think that they're not getting responses. No matter what kind of businesses you serve, being proactive is the best way to keep them satisfied and loyal in the long-term.